{"id":77240,"date":"2024-07-05T16:22:27","date_gmt":"2024-07-05T23:22:27","guid":{"rendered":"https:\/\/theatrepugetsound.org\/?page_id=77240"},"modified":"2025-05-27T11:08:07","modified_gmt":"2025-05-27T18:08:07","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/theatrepugetsound.org\/refund-policy\/","title":{"rendered":"Refund Policies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"77240\" class=\"elementor elementor-77240\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ecec7ae e-flex e-con-boxed e-con e-parent\" data-id=\"5ecec7ae\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6cead848 elementor-widget elementor-widget-heading\" data-id=\"6cead848\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-weight:normal\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:3pt\"><span style=\"color: var( --e-global-color-text );font-family: var( --e-global-typography-c756abd-font-family ), Sans-serif;font-size: var( --e-global-typography-c756abd-font-size );font-weight: var( --e-global-typography-c756abd-font-weight );white-space: pre-wrap;text-align: var(--text-align);display: inline !important;float: none\">Facilities Refund Policy<\/span><br><\/p><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-90f8eb0 e-flex e-con-boxed e-con e-child\" data-id=\"90f8eb0\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-12e07c8f e-con-full e-flex e-con e-child\" data-id=\"12e07c8f\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ebc5e08 elementor-widget elementor-widget-heading\" data-id=\"ebc5e08\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">TPS Space4Arts Cancellation &amp; Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f11041c elementor-widget elementor-widget-heading\" data-id=\"4f11041c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span style=\"font-size: 19.2px\">To secure your rental space(s), a Booking Advance of at least 20% of the total rental fee is required prior to 90 days of rental start date. <\/span><br><br>TPS works hard to accommodate last-minute changes to S4A rentals. In order for us to maintain these spaces and ensure community availability, short-notice cancellations (within 8-30 days of rental start date) are eligible for a partial refund via our points-based credit system where 100 points equal $1 worth of credit in your account. <br><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7934ab64 e-flex e-con-boxed e-con e-child\" data-id=\"7934ab64\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-226b4dd5 elementor-widget elementor-widget-heading\" data-id=\"226b4dd5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><br><br><span style=\"font-size: 19.2px\">Cancellations within 7 days of the rental start date are nonrefundable. Renters are financially responsible for any tech personnel time accrued, even when dates\/sessions\/full booking event is\/are canceled. The S4A Cancelation &amp; Refund Policy is at the discretion of TPS staff, and eligibility for this policy may be considered on a case-to-case basis. \n<\/span><div><br><\/div><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d9b60d9 e-flex e-con-boxed e-con e-parent\" data-id=\"d9b60d9\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-21e7147 e-flex e-con-boxed e-con e-child\" data-id=\"21e7147\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4bbc8d5 e-con-full e-flex e-con e-child\" data-id=\"4bbc8d5\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be1d47a elementor-widget elementor-widget-heading\" data-id=\"be1d47a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70c6cb0 elementor-widget elementor-widget-heading\" data-id=\"70c6cb0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span style=\"font-size: 19.2px\"><b>Prior to 90 days of rental start date:\n<\/b>\n<\/span><br><span style=\"font-size: 19.2px\">Cancellations for NON-PERFORMANCE BOOKINGS received prior to 90 days of rental start date are transferable or refundable minus a $10 administrative fee (1000 points).\n\n<\/span><br><br><span style=\"font-size: 19.2px\">Cancellations for PERFORMANCE BOOKINGS received prior to 90 days of rental start date, including scheduled load-in, are eligible for a credits refund minus a $50 administrative fee (5000 points) plus the Booking Advance (20% of Booking Total).<\/span><br><br><span style=\"font-size: 19.2px\"><b>Within 90 days of rental start date:<\/b>\n<\/span><br><span style=\"font-size: 19.2px\">Cancellations for NON-PERFORMANCE BOOKINGS received prior to 30 days of rental start date are eligible for a credits refund minus a $25 administrative fee (2500 points) plus the Booking Advance (10% of Booking Total).\n<\/span><br><br><span style=\"font-size: 19.2px\">Cancellations for PERFORMANCE BOOKINGS received prior to 30 days of rental start date, including scheduled load-in, are eligible for a credits refund minus a $50 administrative fee (5000 points) plus the Booking Advance (50% of Booking Total).\n\n<\/span><div><br><\/div><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b82996e e-con-full e-flex e-con e-child\" data-id=\"b82996e\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b76ae2f elementor-widget elementor-widget-heading\" data-id=\"b76ae2f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><b>Within 30 days of rental start date:<\/b>\nCancellations for NON-PERFORMANCE BOOKINGS received within 30 days, but no fewer than 7 days, of the rental start date are eligible for refund minus a $25 administrative fee (2500 points) and the Booking Advance (20% of Booking Total).<br><br>\nCancellations for PERFORMANCE BOOKINGS received within 30 days of the rental start date, including scheduled load-in, are nonrefundable.<br><br>\n<b>Within 7 days of rental start date:<\/b>\nCancellations for NON-PERFORMANCE BOOKINGS received within 7 days of the rental start date are nonrefundable.<br>\n\n<br>Cancellations for PERFORMANCE BOOKINGS received within 7 days of the rental start date are nonrefundable (see above for nonrefundable policy starting at 30 days cancelation notice).\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-db25769 e-flex e-con-boxed e-con e-parent\" data-id=\"db25769\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff1214c elementor-widget elementor-widget-text-editor\" data-id=\"ff1214c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div dir=\"ltr\" style=\"margin-left: 0pt;\" align=\"center\"><table style=\"border: none; border-collapse: collapse;\"><colgroup><col width=\"157\" \/><col width=\"233\" \/><col width=\"233\" \/><\/colgroup><tbody><tr style=\"height: 0pt;\"><td style=\"vertical-align: top; padding: 5pt 5pt 5pt 5pt; overflow: hidden; overflow-wrap: break-word; border: solid #000000 1pt;\">\u00a0<\/td><td style=\"vertical-align: top; padding: 5pt 5pt 5pt 5pt; overflow: hidden; overflow-wrap: break-word; border: solid #000000 1pt;\"><p dir=\"ltr\" style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 16pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Non-Performance Bookings<\/span><\/p><\/td><td style=\"vertical-align: top; padding: 5pt 5pt 5pt 5pt; overflow: hidden; overflow-wrap: break-word; border: solid #000000 1pt;\"><p dir=\"ltr\" style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 16pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Performance Bookings<\/span><\/p><\/td><\/tr><tr style=\"height: 0pt;\"><td style=\"vertical-align: top; padding: 5pt 5pt 5pt 5pt; overflow: hidden; overflow-wrap: break-word; border: solid #000000 1pt;\"><p dir=\"ltr\" style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 16pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">&gt;90 Days<\/span><\/p><\/td><td style=\"vertical-align: top; padding: 5pt 5pt 5pt 5pt; overflow: hidden; overflow-wrap: break-word; border: solid #000000 1pt;\"><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 10pt; margin-bottom: 10pt;\"><span style=\"font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">transferable or refundable minus $10 (1000 points)<\/span><\/p><\/td><td style=\"vertical-align: top; padding: 5pt 5pt 5pt 5pt; overflow: hidden; overflow-wrap: break-word; border: solid #000000 1pt;\"><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 10pt; margin-bottom: 10pt;\"><span style=\"font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">credits refund minus $50 (5000 points) + 20%\u00a0<\/span><\/p><\/td><\/tr><tr style=\"height: 0pt;\"><td style=\"vertical-align: top; padding: 5pt 5pt 5pt 5pt; overflow: hidden; overflow-wrap: break-word; border: solid #000000 1pt;\"><p dir=\"ltr\" style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 16pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">90-31 Days<\/span><\/p><\/td><td style=\"vertical-align: top; padding: 5pt 5pt 5pt 5pt; overflow: hidden; overflow-wrap: break-word; border: solid #000000 1pt;\"><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 10pt; margin-bottom: 10pt;\"><span style=\"font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">credits refund minus $25 (2500 points) + 10%\u00a0<\/span><\/p><\/td><td style=\"vertical-align: top; padding: 5pt 5pt 5pt 5pt; overflow: hidden; overflow-wrap: break-word; border: solid #000000 1pt;\"><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 10pt; margin-bottom: 10pt;\"><span style=\"font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">credits refund minus $50 (5000 points) + 50%\u00a0<\/span><\/p><\/td><\/tr><tr style=\"height: 0pt;\"><td style=\"vertical-align: top; padding: 5pt 5pt 5pt 5pt; overflow: hidden; overflow-wrap: break-word; border: solid #000000 1pt;\"><p dir=\"ltr\" style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 16pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">30-7 Days<\/span><\/p><\/td><td style=\"vertical-align: top; padding: 5pt 5pt 5pt 5pt; overflow: hidden; overflow-wrap: break-word; border: solid #000000 1pt;\"><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 10pt; margin-bottom: 10pt;\"><span style=\"font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">credits refund minus $25 (2500 points) + 20%\u00a0<\/span><\/p><\/td><td style=\"vertical-align: top; padding: 5pt 5pt 5pt 5pt; overflow: hidden; overflow-wrap: break-word; border: solid #000000 1pt;\"><p dir=\"ltr\" style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 16pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">nonrefundable<\/span><\/p><\/td><\/tr><tr style=\"height: 0pt;\"><td style=\"vertical-align: top; padding: 5pt 5pt 5pt 5pt; overflow: hidden; overflow-wrap: break-word; border: solid #000000 1pt;\"><p dir=\"ltr\" style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 16pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">&lt; 7 days<\/span><\/p><\/td><td style=\"vertical-align: top; padding: 5pt 5pt 5pt 5pt; overflow: hidden; overflow-wrap: break-word; border: solid #000000 1pt;\"><p dir=\"ltr\" style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 16pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">nonrefundable<\/span><\/p><\/td><td style=\"vertical-align: top; padding: 5pt 5pt 5pt 5pt; overflow: hidden; overflow-wrap: break-word; border: solid #000000 1pt;\"><p dir=\"ltr\" style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 16pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">nonrefundable<\/span><\/p><\/td><\/tr><\/tbody><\/table><\/div><p><span id=\"docs-internal-guid-47e16e61-7fff-e2a9-8832-ed04a0124d89\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Facilities Refund Policy TPS Space4Arts Cancellation &amp; Refund Policy To secure your rental space(s), a Booking Advance of at least 20% of the total rental fee is required prior to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"give_campaign_id":0,"_tec_requires_first_save":true,"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"_mo_disable_npp":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_blocks_recurrence_rules":"","_tribe_blocks_recurrence_description":"","_tribe_blocks_recurrence_exclusions":"","_jf_save_progress":"","footnotes":""},"class_list":["post-77240","page","type-page","status-publish","hentry"],"campaignId":"","_links":{"self":[{"href":"https:\/\/theatrepugetsound.org\/wp-json\/wp\/v2\/pages\/77240","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theatrepugetsound.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/theatrepugetsound.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/theatrepugetsound.org\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theatrepugetsound.org\/wp-json\/wp\/v2\/comments?post=77240"}],"version-history":[{"count":3,"href":"https:\/\/theatrepugetsound.org\/wp-json\/wp\/v2\/pages\/77240\/revisions"}],"predecessor-version":[{"id":89347,"href":"https:\/\/theatrepugetsound.org\/wp-json\/wp\/v2\/pages\/77240\/revisions\/89347"}],"wp:attachment":[{"href":"https:\/\/theatrepugetsound.org\/wp-json\/wp\/v2\/media?parent=77240"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}